August 12, 2022

Uproar on social media following the sudden closure of a chain of Japanese restaurants in Bangkok

Bangkok’s social media was filled with questions and comments yesterday and today (Saturday) about a popular Japanese restaurant chain that suddenly closed without notice, raising concern among customers who have prepaid vouchers to eat there.

The outcry began on Facebook after posts were posted raising questions about the Japanese restaurant’s Facebook page suddenly disappearing. The “Buffet Lovers” page was inundated with questions and criticism.

Others said they had personally visited restaurants and found they were all closed, with a sign saying there was no service due to a server outage and apologizing.

A customer told Thai PBS that he bought five buffet vouchers, at 199 baht each, because he likes the food from these restaurants because it is cheap and delicious.

He said the vouchers were valid for six months and he decided to visit one of the outlets in the Ramintra area yesterday but found, to his disappointment, that the premises were closed.

Another customer, who bought two coupons, also expressed disappointment to find the restaurant closed and wondered if or how he could get a refund.

There has been no response from the restaurant owner yet.